Use este identificador para citar ou linkar para este item: http://rebacc.crcrj.org.br/handle/123456789/2803
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dc.creatorKeila Viviane Tedesco; Universidade Federal de Santa Catarina – UFSC (SC)-
dc.creatorLaura Letsch Soares; Universidade Federal de Santa Catarina – UFSC (SC)-
dc.creatorRenato Flores Pinheiro Machado; Universidade Federal de Santa Catarina – UFSC (SC)-
dc.date2013-12-20-
dc.date.accessioned2016-12-09T17:31:32Z-
dc.date.available2016-12-09T17:31:32Z-
dc.identifierhttp://revista.crcsc.org.br/revista/ojs-2.2.3-06/index.php/CRCSC/article/view/1895-
dc.identifier.urihttp://rebacc.crcrj.org.br/handle/123456789/2803-
dc.descriptionThe competitive market has required that companies get rapidly adapted to the environmental changes in which they operate, because of the risk of not surviving among their peer competitors. Increasingly, organizations are deploying flexible forms of management that allow them to achieve their objectives efficiently. This adaptation process is seen most strongly in private companies. The public managers seem unconcerned to optimizing the use of the available resources. However, a public organization, when it is not well managed, can compromise its own operation as well as others sectors which depend on their services, and undermine the use of public financial resources. This paper consisted in a case study about the implementation of improvements in the management of Subsistence Section Florianópolis Air Base in mid-2009 in order to improve its performance. The work is descriptive, with data collection in primary and secondary documents and in business systems, and with a questionnaire applied to the customers of the military restaurant. Indicators were defined under the deductive logic using qualitative and quantitative variables. They showed comparatively the evolution of the performance on the section in the prior and subsequent 12 months of the management changes. The results observed show economy on financial resources, increased level of user satisfaction, especially in quality and health issues.-
dc.descriptionO mercado competitivo exige que as empresas adaptem-se rapidamente às mudanças do ambiente em que estão inseridas, sob o risco de não sobreviverem diante das concorrentes. Cada vez mais, as organizações estão implantando formas flexíveis de gestão que lhes permitem atingir os objetivos de forma eficiente. Esse processo de adaptação é observado com mais intensidade nas empresas privadas, enquanto os gestores públicos parecem despreocupados no que diz respeito à otimização no uso dos recursos sobre os quais exercem gerência. Contudo, um organismo público, quando mal gerenciado, pode comprometer o seu próprio funcionamento e o dos demais órgãos que dependem de seus serviços, além de comprometer a aplicação dos recursos financeiros públicos. Este trabalho constituiu-se em um estudo de caso a respeito da implantação de melhorias gerenciais na Seção de Subsistência da Base Aérea de Florianópolis, em meados de 2009, com o objetivo de melhorar o desempenho do setor. O trabalho é descritivo com coleta de dados primários e secundários em documentos e sistemas corporativos e aplicação de questionário aos clientes do setor. A partir de variáveis quali-quantitativas são definidos indicadores que permitem, sob a lógica dedutiva, avaliar comparativamente o desempenho da seção nos 12 (doze) meses anteriores e nos posteriores às mudanças gerenciais. Os resultados observados constatam a economia de recursos financeiros, o aumento da satisfação dos usuários, em especial, nos quesitos de qualidade e saúde.-
dc.formatapplication/pdf-
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dc.publisherREVISTA CATARINENSE DA CIÊNCIA CONTÁBIL-
dc.rights<div style="text-align: justify;"><p>Os direitos autorais para artigos publicados nesta revista pertencem ao(s) respectivo(s) autor(es), com direitos de primeira publicação cedidos para a Revista Catarinense da Ciência Contábil. Em virtude de aparecerem nesta revista de acesso público, os artigos são de uso gratuito, com obrigatoriedade de reconhecimento da autoria original e da publicação inicial nesta revista e para aplicações educacionais e não comerciais. A revista permitirá o uso dos trabalhos publicados para fins não comerciais, incluindo direito de enviar o trabalho para bases de dados de acesso público. 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trabalhos tenham de lhe atribuir o devido crédito e não possam ser usados para fins comerciais, os usuários não têm de licenciar esses trabalhos derivados sob os mesmos termos.</p></div>-
dc.sourceREVISTA CATARINENSE DA CIÊNCIA CONTÁBIL; Vol. 12, No 37 (2013): Dezembro; p. 09-23-
dc.subjectPerformance Evaluation. Military restaurant. Public Administration.-
dc.subjectAvaliação de desempenho; Restaurante militar; Administração pública.-
dc.titleEvaluation of the subsistence section management in a military organization on the use of specific budget allocation to provide meals: the case of the military air force base in Florianopolis-
dc.titleAvaliação da Gestão da Seção de Subsistência de uma Organização Militar quanto ao uso da Dotação Orçamentária Específica para Provimento de Alimentação: O Caso da Base Aérea de Florianópolis - DOI: http://dx.doi.org/10.16930/2237-7662/rccc.v12n37p9-23-
Aparece nas coleções:Revista Catarinense de Contabilidade (CRCSC)

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